- Navigate to the URL https://shreveportwifi.freshdesk.com/
- Click on "Submit a Ticket"
- Please include the following details regarding customer issues:
- Name of Library Patron
- Address of Library Patron in which they are setting up the Wi-Fi Router.
- Phone Contact Number of Library Patron.
- Unique Identifier for Device (Wi-Fi Name, IMEI Number, ect).
- Short description of the issue that they are encountering.
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